Contact us

Did you know...

You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.

Use the search bar at the top of the site or the menu to find what you need.

Where can I see what the council spends each year?

We publish details of what we spend each month online.

See monthly council spending

Can I see the audited council accounts?

You can see our accounts and the audit report for each year online.

See the council accounts

What is the council's budget?

Our budget changes each year. We publish details of it online.

See the council budget

How much do services cost to run?

We publish details online of how much our services cost to run each year.

See council service costs

How much money do you give out in grants each year?

We publish details online of organisations that we give grants to each year.

See grant payments

Can't find what you want online?

Send us a message

If you can' t find what you need you can contact us online and we'll respond within 14 days.

Give us a call

Call the customer services team on 01227 862 000 . Our phone lines are open between 8.45am to 5pm, during the week (excluding public holidays), and closed at weekends.

Visit the council

The council offices are open on Mondays, Tuesdays and Thursdays between 10am and 2pm. You'll need to call 01227 862 000 to book to see someone during these times.

Canterbury City Council
Military Road

Get directions

Make a complaint to the council

If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.

Find out more about our complaints procedure.