Did you know...
You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.
Use the search bar at the top of the site or the menu to find what you need.
No. You need to pay by credit or debit card each year you sign up.
No - you’ll need to buy a green bin if you don’t already have one. It’ll only take five minutes to buy it online.
Our crews will be using in-cab technology to see who has a subscription.
You just need to make sure your green bin has your house name or number on it. You can use a number sticker or permanent marker to do this.
You can check your collection day online.
Your bins will then be collected on this day every two weeks until 20 December 2024, and then from 27 January 2025 to 21 March 2025.
You must report a missed green bin to us no later than midnight the next day. So for example, if your collection is a Tuesday you must report it by midnight on Wednesday.
If you don't report it within these times, we won't come back to collect it and you'll have to wait until your next scheduled collection.