Your black bin or purple sacks are for most waste that doesn’t go in recycling. Use our handy online search for a full list of items.
Did you know...
You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.
Use the search bar at the top of the site or the menu to find what you need.
What goes in my black bin or purple sacks?
What goes in my blue bin or box?
Your blue bin or box is for glass, tin and plastic recycling only. Use our handy online search for a full list of items.
What goes in my red bin or box?
Your red bin or box is for paper and card recycling only. Use our handy online search for a full list of items.
What goes in my green bin?
Your green bin is for garden waste. Use our handy online search for a full list of items.
What goes in my food bin?
Your food bin is for raw or cooked food waste only. Use our handy online search for a full list of items.
Send us a message
If you can' t find what you need you can contact us online and we'll respond within 14 days.
Give us a call
Call the bins and waste team on 01227 947 860 . Our phone lines are open between 8.45am to 5pm, during the week (excluding public holidays), and closed at weekends.
Visit the council
The council offices are open on Mondays, Tuesdays and Thursdays between 10am and 2pm. You'll need to call 01227 862 000 to book to see someone during these times.
Canterbury City Council
Make a complaint to the council
If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.
Find out more about our complaints procedure.