Change to out-of-hours emergency phone number
Our normal phone number for out-of-hours emergencies is not working at the moment. Please call 01227 868 589 instead.
Pay your council house rent
Options for paying your rent.
You can find your payment reference number on any emails, letters or texts we've sent you.
Pay by Direct Debit
Your rent account must be up to date with payments, and the bank account you want to set up the Direct Debit from must be a personal account, not a business account.
Direct Debits come out on the first or fifteenth day of each month. To set one up, you need to complete a direct debit form.
Set up a standing order or pay by bank transfer
Make your payment to us with your payment reference number, the amount you need to pay, and the details below:
Bank: National Westminster Bank PLC
Account name: Canterbury City Council
Account number: 00000000
Sort code: 62-13-48
Pay online
You'll need your credit or debit card and your payment reference number.
Pay by phone
Call 01227 862 427. You'll need your credit or debit card and your payment reference number.
Pay at a PayPoint location
You need a rent payment card. If you don't have one, please email our rent team.