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Did you know...

You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.

Use the search bar at the top of the site or the menu to find what you need.

What goes in my black bin or purple sacks?

Your black bin or purple sacks are for most waste that doesn’t go in recycling. Use our handy online search for a full list of items.

See what to put in your black bin or purple sacks

What goes in my blue bin or box?

Your blue bin or box is for glass, tin and plastic recycling only. Use our handy online search for a full list of items.

See what to put in your blue bin or box

What goes in my red bin or box?

Your red bin or box is for paper and card recycling only. Use our handy online search for a full list of items.

See what to put in your red bin or box

What goes in my green bin?

Your green bin is for garden waste. Use our handy online search for a full list of items.

See what to put in your green bin

What goes in my food bin?

Your food bin is for raw or cooked food waste only. Use our handy online search for a full list of items.

See what to put in your food bin

Can't find what you want online?

Send us a message

If you can' t find what you need you can contact us online and we'll respond within 14 days.

Give us a call

Call the bins and waste team on 01227 947 860 . Our phone lines are open between 8.45am to 5pm, during the week (excluding public holidays), and closed at weekends.

Visit the council

The council offices are open daily between 10am and 2pm. You'll need to call 01227 862 000 to book to see someone during these times.

Canterbury City Council
14 Rose Lane
Canterbury
Kent
CT1 2UR

Get directions

Make a complaint to the council

If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.

Find out more about our complaints procedure.