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Contact us

Send us a message online

If you'd like to get in contact with us, the simplest way is to complete our enquiry form. Please choose a service that your query relates to and we'll get back to you.

Give us a call

Our phone lines are open between 8.45am to 5.30pm, during the week (excluding bank holidays), and closed at weekends. You can get in touch by calling 01227 862 000.

Out-of-hours emergencies

If you have an urgent query and need to talk to our out-of-hours team, please call 01227 781 879.

Visit the council

The council is open between 8.30am and 5pm, during the week (excluding bank holidays), and closed at weekends.

You can drop-in for all services between 8.30am and 12.30pm. Between 2pm and 5pm it's appointments only. This excludes Parking which is drop-in all day.

Our address

Canterbury City Council,
Military Road
Canterbury
CT1 1YW
Get directions