You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.
Use the search bar at the top of the site or the menu to find what you need.
The easiest way to pay your rent is online. It takes about five minutes and you just need your debit or credit card and your payment reference number.
If you’ve paid too much rent just complete our simple online form and we’ll check your details and pay any money you’re owed straight into your nominated bank account.
You should let us know straight away if you need help paying your rent. Just send us a message online with your details and we’ll let you know what help you might get.
You can use our five minute form to let us know about problems with water or electricity, as well as general household or communal repairs.
It’s easy to register your property details on the national home exchange website. If you’re approved you’ll be able to start searching online for a property to swap with.
Right to Buy means most council tenants can buy their home at a discount. GOV.UK has lots of information about how it works and how to apply.
Complete our simple online form to let us know you want to end your council tenancy and we’ll do the rest. The amount of notice you give us depends on the type of property you’re moving to.
You can usually keep a pet as long as it doesn’t cause a nuisance and you have a garden or somewhere for them to exercise if it needs it. Check with us first using our five minute form.
The easiest way to pay is online. It takes five minutes and you just need your debit or credit card and rent account number.
You can register for sheltered housing on the Kent Homechoice website.
You can easily download a copy of the full tenancy agreement online.
There are lots of ways you can get involved, from joining forums and events to completing a survey. It’s really easy to sign up online.